Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of adamistan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
r***s –
muy bien
Customer –
特に問題はありません
Customer –
good..
b***r –
부드럽고 좋네요.
g***a –
Cumple
M***a –
super para mantener el fresquito en las salidas al aire libre o haciendo deporte. se moja y se mantiene frío, y hace que la temperatura baje. muy recomendable
Customer –
상품을 잘 수령하였읍니다. 빠른배송 감사합니다. 판매자님 덕분에 본상품을 저렴한 가격에 구입을 하여 마음이 무척 협족합니다. 모쪼록 본제품을 잘 사용하도록 하겠습니다. 판매자님의 사업번창 하시길 기원합니다.
K***r –
좋습니다
Customer –
너무너무 좋아요 강추합니다
K***s –
Super, vielen Dank.
U***r –
good material and it will keep u cool on with this actions
P***o –
Muy bien. Calidad/precio inmejorable.
g***k –
해빛. 잘 가려지고 션 해여~~
T***e –
good item with fast delivery good for hot summer days lightweight and easy clean
Customer –
熱中症対策にバッチリ
E***r –
Realmente funciona. Empapas, escurres y aireas y se nota mucho que la toalla se refresca
N***y –
טרם נבדק
k***m –
I’ve received it thanks 👍
Customer –
허접함
M***o –
Super 👍. Polecam sprzedawcę ⭐⭐⭐⭐⭐.
c***r –
좋아요
Customer –
とても良い。
O***n –
доставка заняла 10 дней, довольно быстро. качество приемлемое, если не считать дешёвой пластиковой кнопки, которая быстро выйдет из строя, да и самой ткани слегка пожалели.
R***z –
todo bien a falta de probarlo
Customer –
The fabric is very thin and won’t hold much water. The whole product looks and feels flimsy. I haven’t tried it because it’s not hit enough.
S***s –
deze ga erg goed van pas komen.
M***a –
super sprawa na siłownie i na górskie wycieczki, taki sam jak na zdjęciach. polecam
I***a –
goede kwaliteit hoofdhanddoek. Snelle levering
Customer –
excelente. Funciona muy bien y conserva la humedad bastante tiempo.
p***o –
Llegó pronto y es tal como lo esperaba, falta probar si el rendimiento es bueno, pero todo apunta a que si
G***o –
ok
Customer –
땀흡수가 잘되네요
a***r –
doskonała na gorące dni , polecam
C***o –
商品説明通り。
M***r –
ممتاز الخام بارد
m***r –
Выглядит хорошо. В удобном пакете на молнии . Ещё не пробовала
Customer –
좋아요 잘 사용 할게요