Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of adamistan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***n –
not good quality 😞
h***n –
שירות חברת השילוח EPOST גרוע ביותר, התיק קטן מאוד
S***a –
Arrived on time, great quality
Z***n –
good
l***k –
small
M***r –
buena
Customer –
the bag is a little bit smaller than I expected but overall it’s not bad for the money, I’m happy with everything
h***r –
its small but I’ll work with it
D***g –
bad smell so small no USB
s***i –
looks good
g***r –
아주 빨라요
Customer –
가성비대비 괜찬아여
D***d –
o.k.
Customer –
사이즈 휴대 하기 딱 좋아요. 지갑이나 폰, 안경 넣고 다닐 적당한 크기 백이 필요해서 손가방을 가져 다녔는데 자주 놓고ㅈ다녀 불편 쌨는데 딱 좋네요. 내부 바느질은 살짝 부족한 감도 있지만 나프지 않고 어깨에 메고 다녀 분실 염려도 없어요. 재질은 레자로 비가 와도 젖을 염려 없네요.
N***z –
esta bien pero nunca me fije en la medida es muy pequeña
H***n –
dokusunu beğendim yalnız şarj soketi çıkmadı içinden bu benim için büyük bir eksi oldu teşekkürler
K***r –
너쁘지 않아요!
C***r –
way smaller than description about half the size or the real bad I get its a copycat but still give wjat u advertise
e***o –
buen producto,por ese precio no está mal
S***n –
To nie plecak mała torebka
C***e –
Ok perfetto
r***r –
excellent product and fast delivery
F***s –
bolsa pequena nao é como nas fotos
Customer –
muy bonito
M***w –
Bag looks good. Time will tell how durable it will be. there is a small pad lock like device on it, but no instructions on how to operate it or what the code is. Hopefully customer service can help me out.
Customer –
no recomiendo el producto ya que venía defectuoso y demostrando que es un defecto de fábrica me quieren hacer devolver el producto sin darme la posibilidad de entregarme uno de la misma característica en condiciones solo me hacen perder el tiempo y nada más.
J***s –
El Bolso en si,está muy chulo y es fabuloso,la unica pega o defecto qué trae la cerradura de clave rota,yo lo compré para un viaje previsto qué tengo en breve,para poder llevar las cosas de valor,en ese compartimento en especial por qué en el vídeo y las imágenes del anuncio lo vi seguro, fuerte y reacio, pero no he podido llegar a probarla porque está rota y bloqueada!!
M***r –
so small
Customer –
Ottimo, qualità spedizione rapida fedele alla descrizione
Customer –
크기가 아담합니다. 배송 빠릅니다. 할인 가격 보다 비싸면 안샀을것 같네요. 크기가 아담합니다. 배송 빠릅니다. 할인 가격 보다 비싸면 안샀을것 같네요. 크기가 아담합니다. 배송 빠릅니다. 할인 가격 보다 비싸면 안샀을것 같네요. 크기가 아담합니다. 배송 빠릅니다. 할인 가격 보다 비싸면 안샀을것 같네요.
f***r –
Just received, not able to test them yet.but I will update after testing.delivery took a little longer but aii due to Canada Post strike. Great seller
X***s –
Buen valor por el costo
Customer –
excelente bolsa e idêntica ao anúncio
f***r –
just received this item, it’s my second one, it looks fine, but I have not used them yet..I will update later. Quick shipping, recommend this seller
Customer –
No es lo que esperaba