Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of adamistan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
F***o –
Siguiendo la guía de tallas con 180 cm y 85 kg la 2XL me está grande, tengo que devolver para coger una talla menor.
a***r –
me llegó muy bien pero se siente como si se fuera a romper cuando uno toma asiento 💺 jajaja
Customer –
적당히 앏아 여름용으로 좋을 듯 하네요
J***r –
サイズは大体あっていますが、生地、ジッパーが華奢で一回引っかかってたらビリビリになりそうです。 この商品だけだとは思いますが、縫製が雑な為、ポケットが本体に縫い付けられていました。
S***n –
ميل وممتاز دا
항***r –
싼맛에 쓰는거죠. 처음 만져보고 바람막이인줄. 재질 느낌이 비슷하네요
Customer –
한국 사이즈와 비교해서 작은거 같네요 168cm 32인치 를 선택해야 해서 상품 페이지에서 M 이 적절한 사이즈로 판단해서 구입했는데 두치수 정도는 작아보이네요 옷은 직접보고 사는 것이 현명할 거 같습니다.
Customer –
신축성 없지만 사이즈 잘 맞습니다.몸무게 67쯤. 마실용으로 입기에 가볍고 질겨서 좋습니다.
L***i –
Love This 😇❤️😇🙏💪💪💪💪💪👍👍👍👍👍🌞
Customer –
Not a great fit. I usually ware M but ordered L and still too narrow from the waist and wide from the bottom at the ankle. Very light material. Length is ok. Material wise is very light I don’t see how it could be waterproof!
E***r –
Excelente
E***r –
perfecto. peso 67 kilos y mido 1.63. pedí talla m. tanto en largo como en ancho es perfecto. comprare mas
В***н –
фуфло. не покупайте.очень дешёвая подделка.
E***r –
excelente. es el segundo que compro
J***e –
These pants are great for an active life, while they may run a little small, they have many pockets and are very breathable and flexible which is great especially in the summer. I puchasee a few in multiple colors.
W***a –
top
Customer –
Perfeita, já comprei 3, tecido ótimo, vale a pena, medidas, igual ao estipulado no pedido.Recomendo!
M***I –
ممتاز للغاية افضل من كولومبيا اتمنى من المتجر توفير منتجات اخرى مثل هذا النوع وكذلك الوان اخرى
Customer –
Los pantalones en esta tienda tienen el tallaje mas.pequeño toca pedir con 2 tallas mas alto para igualar las tallas en USA. Evaluación: el material o tela es delgada y me toca dejar este pantalon para mi hijo. Recomiendo la tienda pero tener en cuenta lo indicado sobre las tallas.
y***s –
o tecido é fino, mas veste muito bem.
Customer –
no tiene ninguna calidad
N***v –
Size XL looks to be UK L size. Very good quality.
C***a –
não condiz com anunciado… perca de dinheiro… não é o mesmo modelo, não tem a quantidade de bolsos anunciado. não é impermeavel, tecido fraco, costuras tortas… perca de tempo e dinheiro…
j***r –
excelente producto y aplicación para tener en cuenta para seguir comprando
Customer –
muito bom
Customer –
Excellent
Customer –
Первый раз получил штаны нормально построчены. После стирки быстро сохнут.
D***e –
Material bem fino, quase transparente
L***a –
O tecido é muito plástico, com pouco ou zero de algodão. O design é legal.
Customer –
não gostei. material bem fino, fraco e tamanho pequeno.
מ***ר –
la calidad bajo mucho , no es bueno material ,el año pasado fue bueno
Customer –
매우 얇고 사이즈가 보통 입는 사이즈 두치수 위꺼 주문하시면 맞을거에요