Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of adamistan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***r –
super cute, exactly like the pictures, love it.
M***s –
so cute
L***l –
As in picture. Nice little box. Not very solid. Plastic, as described.
V***e –
Es kam mit einem leichten Kratzer an, was aber in Ordnung ist. Das Produkt an sich ist aber super genau wie abgebildet 👍
b***r –
транспортировку не пережила😢
W***h –
pełnienie i bardzo małe
Customer –
Pequeño, entero de plástico incluidos los detalles, pero por el precio no está mal.
I***v –
цікава
a***A –
es muy bonita
U***r –
Smaller than I expected but will work for my needs!
E***a –
Good
Customer –
Beautiful plastic transparent pirate treasure box.
Customer –
very well made. they are a good size and would make excellent favors for a themed party.
s***r –
Cheap and fun for kids, it matches the description. The internal dimensions are slightly too small to fit cards. The plastic is slightly warped and scratched but I don’t mind. I originally wanted to put a trading card deck in this for a friend, which won’t work even unsleeved. I’ll use it as a gift for a child instead.
Customer –
Cute and as depicted in photos – good trinket and jewelry holder
p***r –
Love this cute little treasure chest. Have a nautical theme for my bathroom and this looks adorable with seashells and small starfish inside.
J***a –
My 9-10y. granddaughters really like these boxes.
C***n –
Sehr zierlich, hoffe die Enkel haben lange Freude daran.
G***I –
conferme à la description
P***t –
smaller than i thought but still heald a good amount of jewelry. feels abit fragile
S***t –
it broke I’m a lil upset about I would like my money back
A***n –
Broke
K***s –
item came damaged
P***t –
1st qit’s a cute little box, looks a little more expensive than the 33 cents it actually cost lol. It did come with one of the plastic panes cracked however, which was disappointing. I’m rating it as if it was undamaged.
S***l –
So cute
D***n –
top but Plastic not very durable
R***R –
item was broke at one hanging. it’s made of plastic and is kind of cheap. would not recommend 😕.
p***r –
思ったよりしっかりしていました。擦れ傷は仕方ないものだと思っているので気になりません。プレゼント用だったりには微妙かもしれませんが、問題はありません。
E***a –
bueno la calidad va acorde con el precio, es de plástico todo y muy ligero. para guardar cosillas como pulseras y tal esta bien.
Customer –
le plastique est rayé mais de loin fait l’affaire
Customer –
These are very cute but extremely thin fragile plastic. order extra as probably some will arrive broken. for the money they are still worth it good for display but don’t expect them to last long for anything functional.